Update/verify the following registry keys where version is the 'Office' version (Office 2010 = 14.0, Office 2013 = 15.0, Office 2016 = 16.If needed, reinstall Cisco Jabber using the proper command-line arguments.Uninstall Cisco Jabber (WARNING: please see the above section 'Background' before doing this).Shared mailboxes aren't supported for Skype for Business Online delegation. Both the delegator and delegate must be signed in to Skype for Business and Outlook at the same time on different workstations. See the command line argument 'CLICK2X' in this article for details: You can verify this setting by running the Get-CSClientPolicy cmdlet in the Skype for Business Online PowerShell module. To download apps from the Mac App Store, you need a Mac with OS X 10.6.6 or later. Please note that this disables some other functionality from Cisco Jabber such as clicking on phone numbers to dial (you probably want Skype to do that anyway): Mac App Store is the simplest way to find and download apps for your Mac. Newer versions of Cisco Jabber can be installed with a command line optionĮxplicitly preventing it from overwriting registry settings. I realize I am a bit late to this, but just so you are aware.īy default, Cisco Jabber will overwrite registry settings related to presence and some versions will even remove the entire keys/strings when the application is uninstalled. How did you fix it? i have the same problem. I conform, the problem was caused by Cisco Jabber in my case :)